Patient Satisfaction Survey

The long term success of our medical center is dependent on our ability to provide the highest level of patient satisfaction.
It is not just our hope, but our expectation that all patients will receive a positive and pleasant experience.

We appreciate your time completing this survey.

  1. Was the telephone answered promptly and professionally? Yes No
  2. Was your appointment scheduled in a timely manner? Yes No
  3. Were our hours of operation convenient for you? Yes No
  4. Was there adequate parking and easy accessibility? Yes No
  5. Was the front office staff helpful and attentive to your needs? Yes No
  6. Was the length of your registration and waiting times satisfactory? Yes No
  7. If your wait was long, were you advised of the delay? Yes No
  8. Was our facility pleasant and comfortable?  Did it meet your expectations? Yes No
  9. Were you treated in a helpful, friendly and respectful manner? Yes No
  10. Was the medical staff friendly, professional and competent? Yes No
  11. Overall, how would you rate your experience at our facility? Excellent Average Poor

  12. Any other comments?

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